Privacy Policy
Respect for and confidentiality of your personal data is a very important issue for CREOLES, which is committed to complying with Law 78-17 of 6 January 1978, as amended, as well as the European Data Protection Regulation of 27 April 2016 (GDPR).
- The information collected by the company CREOLES during an online purchase is subject to computer processing intended to process your orders in the best conditions and/or to keep you informed of our new products and our best offers.
You are informed that the data controller is the company CREOLES 65 Brittany Street – 75003 Paris (RCS of Paris n°450 920 202).
The legal basis for this data processing therefore lies on the one hand in the execution of the contract and on the other hand in the legitimate interest of the data controller.
The data collected by the company CREOLES during an order are as follows:
- Your first and last name;
- Your postal address;
- Your phone number;
- Your email address ;
This data is necessary to ensure the processing of your orders:
Your first and last name and postal addresses allow us to deliver your packages;
Your telephone number allows us to inform you of any difficulties or delays in delivery;
We need your email address to send you confirmation of your order and, where applicable, to send you our newsletter and offers.
This data, along with the payment method, is sometimes pre-filled by Google Chrome when you have accepted this feature. You can manage them in Google settings . We are not responsible for the data processed by Google.
- The company CREOLES, namely its employees handling orders as well as its subcontractors and partners (e.g. payment service provider STRIPE) are the sole recipients of this data.
CREOLES undertakes not to transfer your data to third parties for purposes other than those mentioned above, without informing you and/or asking for your consent.
Your data may be hosted, transferred or stored in a country outside the European Union due to the internal organization of our payment service provider. However, it is specified that this one has put put in place appropriate guarantees for the protection of your data, validated by the European Commission ( intra-group rules and standard contractual clauses https://stripe.com/privacy-center/legal#data-transfers )
- CREOLES implements all necessary technical and human resources to protect your data, which it considers and treats as strictly confidential.
We nevertheless advise you to equip your computer with software tools ensuring the protection of the transmission/reception of your data over the network, both incoming and outgoing, (such as for example an up-to-date antivirus system) and to ensure that your Internet service provider has taken the necessary measures to guarantee the security of data transmission over the network (such as, for example, by means of firewalls and anti-spam filters).
- 4. Customer data is retained for a period of 5 years following the end of the business relationship. Data relating to a non-customer prospect is retained for a period of 3 years from its collection or from the last contact from the prospect.
- 5. Cookies
We use cookies that record information about your browsing:
– to ensure that our site functions perfectly;
– in order to analyze site consultation statistics (Google Analytics).
Our cookie module allows you to accept or refuse them. You can change your choices, i.e. withdraw your consent at any time by clicking
on this icon: 
The lifetime of cookies is 13 months.
- You have the right to access, rectify, and delete your personal data. You also have the right to limit the processing and the right to data portability, in addition to the possibility of informing us of your wishes regarding your data if you were to disappear. You can exercise these rights by contacting us by email at the following address: serviceclient@francinebramliparis.com or by writing to us at the following address:
Francine Bramli 159 Temple Street 75003 Paris .
We will respond to you within a maximum of one month.
You should include your surname, first name, full address and, where applicable, telephone number, attach a copy of your identity document and indicate, if this is the purpose of your request, which data you wish to modify, rectify or delete.
If you have any questions or complaints regarding the processing of your data that cannot be resolved amicably, you can contact the CNIL.
